Painter spraying a car in a spray booth

From damage to done

Our Repair Process

A clear process, from your first photos to the final quality check. Here’s what happens at every stage.

From damage to done

Getting Your Car Repaired Is Easy

A clear process, from your first photos to the final quality check.

  1. 01

    Send us photos

    Show the damage from a few clear angles.

  2. 02

    Get your quote

    We assess the damage and explain the work.

  3. 03

    Approve & book

    Choose a suitable workshop drop-off date.

  4. 04

    We repair it

    Our team repairs, prepares and paints your car.

  5. 05

    Collect your car

    We complete a final check before handover.

Vehicle in the Creative Auto Worx assessment bay

Step 01

Send Us Photos

Take a few clear photos of the damage: one from a distance to show the whole side, and a few close-ups. Send them to us on WhatsApp.

Photos help us give you a first idea of the repair before you come in.

  • Photos from 3–4 angles
  • One close-up of the worst damage
  • Your vehicle make, model and year
Repair workshop with vehicle lift

Step 02

Get Your Quote

We assess the damage, at the workshop where needed, and explain what the repair involves. If you’re claiming, we prepare the quotation your insurer needs.

Quotes are free and there’s no obligation to go ahead.

  • Visible and likely hidden damage
  • Repair vs replace options
  • Clear explanation of the work
Vehicle protected and prepared in the assembly bay

Step 03

Approve & Book

Once you (or your insurer) approve the quote, we agree on a drop-off date that suits you and the workshop schedule.

We’ll let you know what to expect and roughly when to plan for collection.

  • Choose a drop-off date
  • Parts ordered where needed
  • Ask us about transport options
Spray painter refinishing a car in a booth

Step 04

We Repair It

Our panel beaters and spray painters repair, prepare and paint your car, with checks at every stage.

If we find hidden damage once panels come off, we’ll contact you before going further.

  • Panel and structural repair
  • Preparation and priming
  • Painting in our spray booth
Technician polishing a repaired vehicle panel

Step 05

Collect Your Car

Before handover, we polish and check the repair under good light, and walk you through the work done.

Any questions? Ask us at collection, or any time afterwards.

  • Final quality check
  • Walkthrough of the repair
  • Aftercare advice for fresh paint

Ready to start?

Step one takes two minutes.

Send us photos of the damage on WhatsApp and we’ll get back to you.

Send Photos on WhatsApp

Free, no-obligation quote

Damaged Car? Let’s Get It Looking Right Again.

Send clear photos of the damage on WhatsApp, or call us to arrange an assessment at the workshop.

20 Hadju Ebrahim Crescent, Athlone/Rylands, Cape Town
Mon–Fri, 08:00–17:00

Creative Auto Worx technician finishing a repaired panel